HIPPA

HIPAA Privacy Policy for IBSI
1. Purpose 
The purpose of this policy is to inform patients of their rights under the Health Insurance Portability and Accountability Act (HIPAA) and to establish how IBSI (hereafter referred to as "the Practice") will protect and manage Protected Health Information (PHI) in compliance with HIPAA regulations.
2. Protected Health Information (PHI)
PHI refers to any information about an individual’s health status, healthcare, or payment for healthcare that is created, received, or maintained by the Practice. This includes, but is not limited to:
-Personal identification details (name, address, date of birth)
-Medical history, diagnoses, and treatment plans
-Psychiatric evaluations, therapy notes, and medications
-Billing and payment information
3. Use and Disclosure of PHI
The Practice will only use and disclose PHI as permitted or required by law. Below are examples of how PHI may be used or disclosed:
-Treatment: We may use or share PHI to provide, coordinate, or manage treatment, including sharing PHI with other healthcare providers involved in your care.
-Payment: PHI may be used for billing and payment purposes, including submitting claims to insurance companies.
-Healthcare Operations: We may use PHI for practice operations, such as quality assessments, training, and compliance reviews.
-As Required by Law: PHI may be disclosed when required by law (e.g., reporting abuse, complying with court orders).
-Emergencies: In case of emergency, PHI may be disclosed to prevent serious harm to you or others.
4. Patient Rights
Under HIPAA, patients have the following rights regarding their PHI:
-Right to Access: You have the right to inspect and obtain a copy of your medical records and other health information we maintain.
-Right to Amend: You have the right to request corrections to any information in your medical records that you believe is incorrect.
-Right to Confidential Communication: You have the right to request that we communicate with you in a specific way (e.g., by mail or phone).
-Right to Restrict Disclosures: You have the right to request restrictions on how your PHI is used or disclosed, although we are not required to agree to these restrictions.
-Right to Receive an Accounting of Disclosures: You can request an accounting of certain disclosures of your PHI made by the Practice in the past six years.
5. Confidentiality and Security
The Practice implements strict safeguards to ensure the confidentiality and security of PHI. These safeguards include:
Physical Security: All medical records are securely stored and access is restricted to authorized personnel.
Electronic Security: We utilize encryption and secure systems for electronic health records, and passwords and access controls protect data.
Employee Training: All staff members are trained on HIPAA privacy and security requirements and are held accountable for maintaining confidentiality.
6. Breach Notification
In the event of a breach of PHI, the Practice will notify affected individuals as required by HIPAA. This notification will include a description of the breach, the type of information involved, and what steps the Practice is taking to address the breach and prevent future incidents.
7. Compliance Officer
The Practice has appointed a HIPAA Compliance Officer responsible for ensuring adherence to privacy practices and handling any concerns regarding privacy or security issues. You may contact the Compliance Officer at:
Name: William B.
Phone: (917) 789-1823
Email: admin@ibsi.care
8. Changes to This Policy
This HIPAA Privacy Policy may be updated or amended from time to time. Any changes will be communicated to patients, and the most current version will be available at the Practice’s office and on our website.
9. Acknowledgment of Receipt of Privacy Policy
By receiving services from IBSI, you acknowledge that you have been provided with this Privacy Policy, and you consent to the use and disclosure of your PHI as described above.

TEXT & SMS Policy

Text Messaging & Opt-In Consent

When you opt-in to receive text messages from us, you are consenting to receive communications from our company via SMS or other messaging platforms. The information you provide when opting in, including your phone number, is used solely for the purpose of sending these messages to you.
We value your privacy and are committed to protecting your personal information. Your phone number and opt-in data will not be shared, sold, or rented to any third parties for any purpose. This data will only be used for the intended purpose of sending the text messages you have requested, and we will not disclose this information to any external entities without your explicit consent, except as required by law.
You have the right to opt-out of receiving text messages at any time by following the instructions provided in the messages you receive or by contacting us directly. Your data will be removed from our messaging list promptly upon request.
For any concerns or inquiries related to your personal information, please contact us at (202) 785-1836.

SMS Terms & Conditions
By opting in to receive SMS communications from IBSI, you agree to receive text messages from us related to the services you have requested. Below are the key terms and conditions regarding our SMS service:
Types of Messages
You may receive the following types of text messages:
-Appointment Reminders: Notifications regarding scheduled appointments.
-Order Alerts: Updates and alerts related to your order status.
-Account Notifications: Information related to your account, including updates, confirmations, or alerts.
Message Frequency
Message frequency may vary depending on your interaction with our services. While we aim to send only relevant and timely messages, the number of messages you receive will be based on your activity or requests.
Message & Data Rates
Message and data rates may apply. Please check with your mobile service provider for more details regarding any charges related to receiving text messages.
Opting Out You can opt out of receiving text messages at any time by texting STOP to (202) 785-1836. Once you opt out, you will no longer receive SMS messages from us, except for any necessary service-related messages.
Assistance
If you need assistance, text HELP to [(202) 785-1836 or visit our website at www.ibsi.care for support.
Privacy Policy and Terms of Service
For more details about how we handle your personal information, please review our www.ibsi.care. For our full Terms of Service, please visit your patient portal.